JOB ANNOUNCEMENT
Sponsorship Manager
Location: Addis Ababa, Ethiopia
(Candidates must be authorized to work in Ethiopia)
Location: Addis Ababa, Ethiopia
(Candidates must be authorized to work in Ethiopia)
Christian Children's Fund of Canada (CCFC) creates a future of hope for children, families, and communities by helping them develop the skills and resources to overcome poverty and pursue justice. Headquartered in Markham, Ontario, Canada, CCFC currently has thousands of children receiving sponsorship and we are involved in child centered community programs. More information about CCFC is available on our website www.ccfcanada.ca.
We currently have a vacancy for a full-time Sponsorship Manager in our country office in Addis Ababa, Ethiopia.
The right applicant for this position will be self-starter who supports the vision and values of CCFC and is motivated to go the extra mile to help us achieve our goals. Is energetic, has excellent inter-personal skills, results oriented, flexible and adaptable to changing demands and priorities, and is able to manage multiple projects simultaneously in a fast paced environment driven by deadlines. The position reports to the Ethiopia Country Director and will be the contact person on sponsorship activities for CCFC Markham, Canada.
The successful applicant will be required to manage, provide guidance and evaluate sponsorship activities, and monitor systems to ensure high quality of sponsorship programs. The role also includes facilitation and training of sponsorship staff in the CCFC Ethiopia country office.
Key responsibilities:We currently have a vacancy for a full-time Sponsorship Manager in our country office in Addis Ababa, Ethiopia.
The right applicant for this position will be self-starter who supports the vision and values of CCFC and is motivated to go the extra mile to help us achieve our goals. Is energetic, has excellent inter-personal skills, results oriented, flexible and adaptable to changing demands and priorities, and is able to manage multiple projects simultaneously in a fast paced environment driven by deadlines. The position reports to the Ethiopia Country Director and will be the contact person on sponsorship activities for CCFC Markham, Canada.
The successful applicant will be required to manage, provide guidance and evaluate sponsorship activities, and monitor systems to ensure high quality of sponsorship programs. The role also includes facilitation and training of sponsorship staff in the CCFC Ethiopia country office.
1. Building staff capacity for success in the Country Office Sponsorship function through performance management, training, recognition, coaching and directing staff as necessary in compliance with CCFC policy and procedures
2. Required to develop and monitor systems to ensure continuous quality improvement utilizing all relevant technologies to enhance productivity and quality assurance
3. Visit program sites to randomly monitor sponsorship administration activities regularly to ensure that enrolled children are receiving support in compliance with CCFC policies, procedures and to support the quality assurance and quality control initiatives
4. Train trainers (TOT) in partner organizations. Provide coaching/mentoring; manage or conduct direct delivery related to sponsorship administration requirements
5. Provide direction and guidance to program partners’ staff in developing a correspondence plan, ensure that clear performance measurements are developed, and carry out related action items based on monthly monitoring reports provided by CCFC Markham, Canada
6. Randomly review correspondence to ensure that standards (quality, correctness, content and translation) are met. Ensure responses to sponsor inquiries from partners to CCFC Markham are prompt, accurate and detail
7. Work with the Country Director and Manager, Sponsor Services in Markham, Canada to explore potential for local sponsorship, recommend and implement upon approval
8. Facilitate effective and regular communication with clients, partners, CCFC Country Offices and CCFC Markham including conducting analysis and provision of required feedback and reports
9. Perform other related duties as assigned.
2. Required to develop and monitor systems to ensure continuous quality improvement utilizing all relevant technologies to enhance productivity and quality assurance
3. Visit program sites to randomly monitor sponsorship administration activities regularly to ensure that enrolled children are receiving support in compliance with CCFC policies, procedures and to support the quality assurance and quality control initiatives
4. Train trainers (TOT) in partner organizations. Provide coaching/mentoring; manage or conduct direct delivery related to sponsorship administration requirements
5. Provide direction and guidance to program partners’ staff in developing a correspondence plan, ensure that clear performance measurements are developed, and carry out related action items based on monthly monitoring reports provided by CCFC Markham, Canada
6. Randomly review correspondence to ensure that standards (quality, correctness, content and translation) are met. Ensure responses to sponsor inquiries from partners to CCFC Markham are prompt, accurate and detail
7. Work with the Country Director and Manager, Sponsor Services in Markham, Canada to explore potential for local sponsorship, recommend and implement upon approval
8. Facilitate effective and regular communication with clients, partners, CCFC Country Offices and CCFC Markham including conducting analysis and provision of required feedback and reports
9. Perform other related duties as assigned.
Job Requirements
Requirements:The successful applicant must have a minimum of 7 years related working experience in community development with a minimum of 2 years experience in a leadership role, which include but not limited to the following:
- Understanding of community development programs and experience in a sponsorship role are an asset
- Demonstrated results in quality assurance (QA) and continuous quality improvement (CQI) initiatives
- Excellent skills in group facilitation, training, training of trainers, capacity building, coaching/mentoring, and negotiating in a challenging environment. Train-the-trainer certification is an asset
- Project planning, organizational, management, monitoring and evaluation skills
- Must be detail oriented with excellent proofreading skills
- Excellent data analysis and reporting skills. Able to read computer reports, interpret and strategize on related actions, identify issues and assess training needs
- Excellent communication skills, both verbal and written (particularly written grammar, sentence structure and flow) with the ability to speak and write fluently in English and relevant local language(s)
- Strong Microsoft Office computer skills: Word, Excel, Outlook; intermediate experience with customized databases; MS project an asset
- Ability to travel nationally; international travel may be required
- The successful candidate will have a minimum of a university degree in a related discipline. A postgraduate qualification is an added advantage.
Application Procedure:
If you have the passion and expertise in working in CCFC Ethiopia country office to achieve the visions of CCFC, submit: (1) cover letter, (2) current resume, (3) salary expectation to:
ETH-SM@ccfcanada.ca
Charles Creppy, CHRP
Human Resources Generalist
Christian Children's Fund of Canada
Charles Creppy, CHRP
Human Resources Generalist
Christian Children's Fund of Canada
Applications will be received until position is filled. Only qualified candidates will be contacted.
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